http://blog.perspectivesltd.com/2009/08/17/survey-says-workplace-feuds-are-no-fun/ Our business is to keep your employees engaged in your business Wed, 07 Sep 2011 06:23:13 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://blog.perspectivesltd.com/2009/08/17/survey-says-workplace-feuds-are-no-fun/comment-page-1/#comment-93 Scott Cullen-Benson Wed, 19 Aug 2009 14:49:27 +0000 http://blog.perspectivesltd.com/?p=475#comment-93 Surveys are a good way to get a sense of what is going on within a company and also within a particular work group. It is my feeling that timing is everything. Usually the "survey givers" are brought in when there is some problem identified so that having an outsider there to evaluate can be welcomed but also can be seen as someone that will upset the apple cart. I think it is really important to set up the survey as part of a larger response. If possible, the group that conducts the survey (HR, EAP, etc.) must be seen as neutral and committed to the group for the long haul. There can be a cynicism about surveys and I have found that it is usually related to skepticism about changing work culture and remaining committed beyond a few weeks of presentations and presenting survey results. If a group knows you will see it out for as long as it takes and commit to follow up, your chances for long term improvement significantly improve. Surveys are a good way to get a sense of what is going on within a company and also within a particular work group.
It is my feeling that timing is everything. Usually the “survey givers” are brought in when there is some problem identified so that having an outsider there to evaluate can be welcomed but also can be seen as someone that will upset the apple cart. I think it is really important to set up the survey as part of a larger response. If possible, the group that conducts the survey (HR, EAP, etc.) must be seen as neutral and committed to the group for the long haul. There can be a cynicism about surveys and I have found that it is usually related to skepticism about changing work culture and remaining committed beyond a few weeks of presentations and presenting survey results.
If a group knows you will see it out for as long as it takes and commit to follow up, your chances for long term improvement significantly improve.

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