In my last post about follow-up questions to January’s Interactive Roundtable on Violence in the Workplace, I addressed a handful of the questions participants emailed in following the discussion.
Here are some of the additional questions that I think more and more businesses are asking about workplace violence prevention, and my recommendations for addressing this issue:
Q: [...]
Continue reading about Good Questions About Preventing Workplace Violence: Part 2
Last month, EmployeeScreenIQ sponsored an Interactive Roundtable on Violence in the Workplace, moderated by Kevin Grossman at HRmarketer.com. It was a lively discussion with an engaged audience and the panelists, myself included, received a lot of great follow-up questions from participants after the event as well.
In fact, there were a number of questions that I [...]
Continue reading about Good Questions About Preventing Workplace Violence: Part 1
Workplace violence can come from colleagues, customers, criminals and others. Unfortunately, all of it takes a toll on organizations. Whether it’s on the rise remains to be seen, but workplace violence is certainly getting a fair amount of media attention these days.
Case in point, the Fort Hood shootings that took place in November last year [...]
The earthquake that hit Haiti on Tuesday was devastating, not only for those that are there, but for the anguished friends, family and co-workers that have been unable to reach loved ones in the aftermath.
Many thanks to our friends and partners at Workplace Options (WPO) for quickly putting together a list of resources that can [...]
Continue reading about Finding Friends, Family and Co-Workers in Haiti: Resources That Can Help
If you live in Illinois, or a dozen other states around the country, you’re probably aware of state laws that make cell phone use while driving illegal. In Illinois, a law that went into effect Jan. 1st specifically makes texting while driving, and talking without the use of a hands-free device in a school or [...]
Continue reading about Cell Phone Use While Driving: A New Workplace Hang-Up
Well, its the end of another year and another decade so its this time of year when everyone waxes sentimental sharing some kind of “top 10″ list or holiday list. Well, now its my turn but with a twist. 2010 will begin my 3rd decade in the working world, most of which has been in the counseling, [...]
Continue reading about Another Decade! Are Things Really Different?
As most benefits managers know, the Mental Health Parity and Addiction Equity Act of 2008 (commonly referred to as the Mental Health Parity Act) takes effect during annual insurance plan renewals that begin after Jan. 1, 2010. As a result, businesses are struggling with some difficult questions.
Here are some of the questions that businesses are [...]
Continue reading about Mental Health Parity Facts: Why EAP May Save You More Than Ever Before
Dan Feerst wrote a great blog post this week about the relationships between employee assistance programs (EAP), social media and a company’s stock value. He rightly points out that EAP helps prevent issues that can escalate into PR nightmares or trigger shareholder jitters. He also showcases a Bank of America example that will pull at [...]
Continue reading about Can EAP Help Protect Your Stock Value? Here’s What CEOs Should Know.
Sarah Needleman wrote a great blog post for the Wall Street Journal recently called, “Better Paydays Ahead.” It’s a frank, investigative look at how employee compensation has been changed – probably for a long time – by the economic crisis.
The majority of the experts and research she cites point to modest pay raises in 2010, [...]
Continue reading about Raises Expected in 2010; Are There Other Ways to Reward Employees?
The other day, a customer service snafu reminded me that bigger organizations do not always deliver better experiences – and that technology alone can’t deliver superior service.
Unfortunately, it is not uncommon these days to see claims of “bigger and better” and “high tech” replace what we at Perspectives call “high touch” service; a term that, [...]
Continue reading about Bigger or Better? High Tech vs. High Touch in the EAP World
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