In my last post about follow-up questions to January’s Interactive Roundtable on Violence in the Workplace, I addressed a handful of the questions participants emailed in following the discussion.
Here are some of the additional questions that I think more and more businesses are asking about workplace violence prevention, and my recommendations for addressing this issue:
Q: [...]
Continue reading about Good Questions About Preventing Workplace Violence: Part 2
If you live in Illinois, or a dozen other states around the country, you’re probably aware of state laws that make cell phone use while driving illegal. In Illinois, a law that went into effect Jan. 1st specifically makes texting while driving, and talking without the use of a hands-free device in a school or [...]
Continue reading about Cell Phone Use While Driving: A New Workplace Hang-Up
Sarah Needleman wrote a great blog post for the Wall Street Journal recently called, “Better Paydays Ahead.” It’s a frank, investigative look at how employee compensation has been changed – probably for a long time – by the economic crisis.
The majority of the experts and research she cites point to modest pay raises in 2010, [...]
Continue reading about Raises Expected in 2010; Are There Other Ways to Reward Employees?
The other day, a customer service snafu reminded me that bigger organizations do not always deliver better experiences – and that technology alone can’t deliver superior service.
Unfortunately, it is not uncommon these days to see claims of “bigger and better” and “high tech” replace what we at Perspectives call “high touch” service; a term that, [...]
Continue reading about Bigger or Better? High Tech vs. High Touch in the EAP World
This year’s EAPA conference did what it always does; it got me all pumped up. And, this year the opening keynote address was delivered by a leader in the employee assistance program (EAP) field, Dan Conti, PhD.
Dan is the Managing Director of the Employee Assistance & Work Life Programs at JP Morgan Chase, the parent company of [...]
Continue reading about EAPA 2009 Highlights – EAP in Difficult Times
Towers Perrin released its latest Health Care Cost Survey today and the news is about as pleasant as a heart attack: U.S. employers will see a 7% increase in medical benefit expenditures in 2010 and the average annual per-employee spend will exceed $10,000.
In short, with business profits down and many employees facing reduced family incomes, [...]
Continue reading about The Latest Skinny on Healthcare Costs: Prepare to Work Your Tail Off
This morning, John Pugliese as honored with the Illinois Alcohol and Drug Dependence Association’s (IADDA’s) Dr. C. Vincent Bakeman Memorial Award for his commitment, vision and the example he has set for the next generation of substance abuse professionals.
Today, Pugliese, who recently retired from the Gateway Foundation after a remarkable career in employee assistance program [...]
John Tuttle, an employee assistance program (EAP) manager at a major airline, has more than 25 years experience in occupational social work and as an internal EAP. Today he spoke with Perspectives’ Working World Café about helping employees with alcohol and substance abuse problems and how helping them benefits business.
WWC: Hi John, thanks for speaking [...]
Leo Miller, Vice President of Clinical Support Services at the Haymarket Center, has more than 30 years experience helping people overcome addiction.
Today, he spoke with Perspectives’ Working World Café about his past experience as an internal EAP, why businesses should engage an EAP to help employees with issues like addiction, and his own road [...]
Continue reading about Recovery: Leo Miller on Why Businesses Should Care
Business leaders, like all Americans, have been agonizing over the economy and longing for its recovery. But it’s certainly not the only recovery that HR managers and executives have been keeping an eye on.
Employee alcohol and drug addiction impacts an extraordinary number of businesses a year – even when the economy is doing fine. It’s [...]
Continue reading about The ‘Other’ Recovery Worth Celebrating
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